Crystal Waters Lefkada is looking for:

Front Office Agent

The newly built CRYSTAL WATERS has been operating in Lefkada since 2018, employing more than 100 associates during the tourist season.

Going through a successful season, offering high benefits to our customers, placing special emphasis on hospitality, we are, among other things, particularly proud of our fine dining restaurant DUENDE, which received excellent reviews and awards. By expanding the activity of our services, in the summer season 2023, many new positions are opening. More specifically, outdoor gym areas, a yoga area will be put into operation, as well as the spa services will be renewed.

Our goal, through teamwork, is to create a favorable working climate that will highlight your skills and talents, develop you as personalities as well as professionals. We invite you to grow the CRYSTAL WATERS LEFKADA family by offering a holistic and unforgettable experience to our customers!

Key Responsibilities:

  • Welcome and greet guests providing a friendly, efficient, and courteous service
  • Undertake check-in, check-out & payment transactions
  • Answer to guests’ requests and questions by phone or at the desk in a timely and polite manner
  • Respond to guest complaints in a timely and professional manner
  • Provide information to guests in regards of facilities and services of the hotel and the island
  • Provide information about the availability and rates in collaboration with the reservation department

Necessary qualifications / Personal characteristics

  • Minimum experience of 2 years in the Front Office department in a 4* or 5* hotel
  • Degree in Hospitality / Tourism (desirable)
  • Computer literacy & Knowledge of Hotel PMS (knowledge of Fidelio will be considered as an asset)
  • Fluency in Greek & English, extra languages would be considered a plus
  • Excellent computer skills, MS Office (Word, Excel, Power point)
  • Strong communication and interpersonal skills
  • Self-motivated, enthusiastic and customer-oriented
  • Teamwork spirit

Offered

  • Career development in a fast-paced growing work environment
  • Daily meals and accommodation
  • Training opportunities

Application:

Kindly send us and e-mail to [email protected], including an attached resume (CV) by mentioning the job position.